Frequently asked questions
Who is TradeNow?
TradeNow is Australia’s first pay-later solution for trade businesses and their customers. We are proudly an Australian organisation and our founder and CEO, Matt Brennan, is a qualified tradesman with more than 10 years' experience in running a trade business.
Where do I start?
If you are an Apple user, download the App at The App Store.
If you are an Android user, download the App at Google Play.
Can anyone use TradeNow?
You’ll need to be over 18 years of age.
Trade businesses must hold the relevant business license.
How does it work?
2. Register your business.
3. A TradeNow representative will be in contact with you soon to provide you with more information.
4. Once you can see your account is active in the App, invoice your customers using their unique ID. Payments will be made directly from Zip.
2. Find your trade.
3. Open an account with Zip.co. Select your payment options. It is very easy and only takes a few minutes.
4. Pay your trade invoices in TradeNow by ‘checking out’ using Zip.
What is the credit limit?
At the moment it’s a minimum of $500 and a maximum of $5,000 for trade work. However, we will review this regularly.
I am a customer. Who do I contact if I have questions about my repayments?
Please contact Zip.co for more information.
I am a trade business. Who do I contact if have a question about invoicing or the TradeNow App?
Contact TradeNow at firstname.lastname@example.org.
How do I provide TradeNow with feedback on the App?
We’re always looking for great ideas, so feel free to email us with any improvements you’d like to see. Email us at email@example.com.
I’ve got an issue with a trade business. How can TradeNow help me?
These things happen from time to time. Please try to resolve the issue directly with your trade provider in the first instance. If that doesn’t work, contact us at firstname.lastname@example.org and we will see what we can do to help.
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